Overview
We understand the excitement of receiving your order, and we strive to deliver it as quickly and efficiently as possible. This Shipping Policy provides details about how we process and ship your orders.
Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- If your order is placed on a weekend or holiday, it will be processed on the next business day.
Shipping Methods
We offer multiple shipping options to meet your needs:
- Standard Shipping: Estimated delivery time: 5-7 business days.
- Expedited Shipping: Estimated delivery time: 2-4 business days.
- Same-Day Delivery (where available): Orders placed before 12 PM local time can be delivered on the same day.
Shipping Rates
Shipping costs are calculated at checkout based on the destination and shipping method.
- Free Shipping: We offer free standard shipping on orders above a certain amount (check our website for details).
- For orders under this amount, shipping charges will apply.
International Shipping
We offer international shipping to many countries. The delivery times and rates vary based on the destination. International customers are responsible for any customs duties, taxes, or fees imposed by their country.
Order Tracking
Once your order has shipped, you will receive a tracking number to monitor your order’s progress. Please allow 24-48 hours for tracking information to update.
Shipping Restrictions
- We do not ship to P.O. boxes or APO/FPO addresses.
- Some products may be restricted from shipping to certain locations due to local regulations.
Damaged or Lost Items
If your order arrives damaged or is lost during transit, please contact us within 7 days of receiving the product. We will assist in filing a claim with the shipping provider and arrange for a replacement or refund.
Contact Us
For shipping inquiries or assistance, please reach out to:
Email: sales@luxstore.in
